Vacancies 2008

Administration Officer / part time (16 hours) – Brisbane

Applications Close: COB Wednesday, 6 August 2008

Applications to:
Corporate Services Manager
Family Planning Queensland
P.O. Box 215
Fortitude Valley QLD 4006
Or email: csmanager@fpq.com.au

Family Planning Queensland (FPQ) is a leading provider of sexual and reproductive health services to people in Queensland. FPQ offers clinical, education, training and information services from metropolitan and regional locations throughout the state. FPQ’s values apply to every area of the organisation and these are:

• Respect for others
• Social justice
• Ethical and professional practice
• Innovation
• Performance accountability

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Position Objectives:

• Responsible for the provision of quality administration services in accordance with FPQ policies and procedures.

Responsible to:

Corporate Services Manager

Collaborates with:

• All members of the clinic team

Duties and Responsibilities:

Service Delivery

• Answer telephone, respond to enquires and assist callers.
• Provide information to clients/ potential clients on the range of services provided by FPQ and book appointments
• Coordinate client visits including the provision of information, recording client personal details, chart retrieval/filing and receiving and accounting of monies.

Physical Environment / Resources

• Maintain a safe working environment for staff and clients of FPQ in accordance with relevant Workplace, Health and Safety guidelines, in collaboration with other staff
• Assist with the supply, distribution and display of client resources in the centre

Computer / Information Technology

• Data entry of clinical statistics via the Sexual Health Information Program (SHIP).
• Operate a word processor in the provision of secretarial services when requested.
• and maintain basic spreadsheets for the provision of information.
• Assist with ICT duties at the request of the Senior Administration Officer and/or Clinic Coordinator

Financial

• Prepare cash receipt summaries and bank deposit records within FPQ guidelines.
• Assist with stock control of FPQ dispensary products

Administrative support

• Provide administrative, organisational and secretarial support within the centre as required.
• Process mail and pathology results according to FPQ and centre protocol

Other

• Other duties as required by the Senior Administration Officer and members of the clinic team
• Participate in quality assurance programs

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Selection Criteria

To be successful, the applicant will need to demonstrate the following skills, abilities and attributes:

1. Excellent interpersonal, oral and written communication skills, including ability to deal with sensitive health matters and clients from diverse backgrounds

2. Demonstrated experience in front office/client services

3. Demonstrated computer competency including experience with data entry and word processing

Applications need to address the selection criteria and should include a Curriculum Vitae and names of two referees.

 

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Remuneration

Salary: SACS Level 1 – 2 ($30,600 – $36,200)

Generous FBT exempt salary packaging available

9% Occupational Superannuation